Forget Slow Internet with Verizon Fios: Easy Guide

What is Verizon Fios?

Verizon Fios is Verizon’s version of a fiber-optic internet connection. Plans start at $39.99 a month for a connection with a speed of 200 mbps. Verizon Fios also offers two other plans, which cost $59.99 for 400 mbps, and $79.99 for speeds of up to 1 gbps (this is the famous Verizon Fios gigabit connection).For comparison, the average internet connection in the US is 50.2 mbps. That’s fast, but how does it happen?

What are Fiber Optic Networks?

Fiber-optic cables use pulses of light to transmit signals instead of electricity, and bundles of glass or plastic rods about 1/10th the width of a human hair instead of copper or gold. Through signals travelling at the speed of light, your internet connection is faster, more reliable, and stronger. 

Think you’re ready to make the switch? Click here to travel to Verizon’s Fios purchase page: https://www.verizon.com/home/fios-gigabit-connection/ 

I’ve already got Verizon Fios. How do I use it?

I’ve got it installed in my home. How do I set up a WiFi name and password?

If you’re wondering how to change WiFi password for Verizon Fios don’t fear. This is very easy with the My Fios app.

NOTE: Myfiosgateway has been discontinued. The website will not work, so using the app is now essential.

  1. To access all your account settings and subscription details, download the My Fios app.
  2. Select from the main menu: Internet > My Networks.
  3. Select a network.
  4. Tap edit to make changes.
  5. Enter your new username and password.

NOTE: This will only work for Verizon routers. If you used your personal router, tap here to jump to those instructions.

Can I use my own router?

You can use your own router with Verizon Fios! Simply bring your own router, and plug it into the Verizon Optical Network Terminal (ONT) in your home using an ethernet cable. The location of the ONT port should be pointed out to you during the installation process.

What routers are compatible with Verizon Fios?

Any router will work, however, one that supports gigabit internet speeds is ideal, given that a router only capable of 100 mpbs will not be taking advantage of Verizon gigabit. We recommend the TP-Link Archer A10, available on Amazon for around a hundred dollars. https://www.amazon.com/TP-Link-AC2600-Smart-WiFiRouter/dp/B07QF74ZXB/ref=as_li_ss_tlth=1&linkCode=sl1&tag=techlicious-20&linkId=45c5dd879a5bd010a4270c16b7a14379&language=en_US

NOTE: Do not replace the router if you use Verizon Fios for TV and VOIP. This may void some of those services. Only replace your router if you do not use Verizon Fios TV or VOIP.

I used my own router. How do I set up the WiFi network?

If you don’t have a Verizon router, you can change the Wi-Fi name or password in your router manually.

  1. Open your browser and enter “192.168.1.1”.
  2. Sign in with your router username and password. The default router username is “admin” and the default password will be on the router label.
  3. If you changed your username or password and cannot remember, you will need to reset your router to factory settings. Verizon has a very helpful guide here: (https://www.verizon.com/support/residential/internet/home-network/settings/router-factory-reset)
  4. Follow the onscreen directions or your router user guide to change your Wi-Fi network name or password.

My WiFi range is too small. How do I extend Verizon Fios WiFi range?

Any WiFi extender will work with Verizon Fios. These are cheap, but come with limited features. Another option is a network mesh system, which will require replacing the router. Only do this if you do not use Verizon Fios TV or VOIP. Examples like the Google Nest WiFi (Check out our guide on that here) or the Eero Pro work very well and will also extend your WiFi range.

My Verizon Fios internet is not working.

There are several steps to checking your connection. Firstly, make sure that the cable coming from the ONT port (ethernet) has been plugged into the white Ethernet/WAN port on the back of the router. If your router is not Verizon branded, please check the user manual to determine which port the ethernet cable should be connected to. This should be labeled as the WAN port.

If you have TV service with Verizon, make sure that the coax (circular plug) is screwed in. This is what keeps your TV service connected.

Make sure that all the devices connected by ethernet are plugged into the yellow LAN ports. If your router is not Verizon branded, please check the user manual to determine which port the ethernet cable should be connected to. This should be labeled as the LAN port.

Please check that the router’s WAN light is on. You can find it on the front or lower back depending on your router. If it is off, the router is not receiving a signal.

Following these steps, if there is still no connection, the quickest way to resolve the issue would be either to check if there is a service outage (Add google link), then contact Verizon for service here (insert link https://www.verizon.com/foryourhome/vzrepair/flowengine/UFDService.aspx?Keyword=FIX_CCON)

What channel is my favourite station (Hallmark, MTF, LifeTime, etc.) on Verizon Fios?

Verizon has a handy channel guide. Here (https://www.verizon.com/info/channel-lineup/) you can find where your favourite channels live on Verizon Fios!

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